ATLANTA, GA — Hundreds of thousands of Georgia Power customers are being urged to pay closer attention to their accounts following a cybersecurity incident involving the utility company’s online customer portal.
Georgia Power says it detected suspicious activity and determined that an unauthorized third party gained access to certain information connected to approximately 400,000 customer accounts. WSB-TV Channel 2 – Atlanta
The company characterized the exposed information as limited, but the size of the incident makes it a significant consumer cybersecurity story for Georgia residents.
Customers should remain cautious about unexpected emails, phone calls or text messages claiming to be from utility representatives. Consumers can also watch their financial and online accounts for unusual activity and avoid providing personal information in response to unsolicited communications.
The incident is another reminder of the growing cybersecurity risks facing businesses and consumers as more billing and account services move online.
Georgia Power customers should look to the company directly for updates concerning affected accounts and any recommended next steps.
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