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Two employees at a CVS store in Chicago are out of a job after one of them called the police on a black woman who presented a coupon they suspected was fraudulent.
Friday night the customer, Camilla Hudson videoed the incident where it shows a white store employee visibly shaking while he appears to be on the phone with police.
The ex-employee reported to police that it was an “assault in progress.”
Hudson says she attempted to purchase a product with a coupon that the product’s manufacturer had mailed to her.
“When I asked for his name and his title/role within the store, he became agitated and rude. When I pulled out my phone to document what happened and exactly what he’d said to me (AND how he’d said it!) he turned his back and walked away from me,” she wrote.
Hudson said she followed the manager as he went into a back room and slammed the door behind him. A second manager then approached her, advising her to leave because the police had been called, she said. According to Hudson’s post, the employee called 911 twice, in one call accusing her of harassing them.
“He talked to me like I was a rabid dog,” Hudson told The Washington Post of the second employee, who can be heard identifying himself in Hudson’s video as Morry Matson. “He was not professional. He was not courteous. From the very first words, he was contentious, and he was accusatory in his tone.”
Officers left without taking any action and did not file a police report, the Chicago Police Department told HuffPost. Hudson said she left shortly after their arrival.
CVS apologized to Hudson in a statement and said the two employees involved are no longer employed by CVS Health.
“CVS Health does not tolerate any practice that discriminates against any customer and we are committed to maintaining a welcoming and diverse environment in our stores,” the statement read. “We have firm non-discrimination policies in place to help ensure that all customers are treated with respect and dignity. Profiling or any other type of discriminatory behavior is strictly prohibited.”
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